return / exchange / repair

Returns & Exchanges
  • Returns are accepted within 30 days of purchase.

  • Domestic customers responsible for return shipping, International customers are responsible for to/from shipping.

  • Items must be in new condition for full credit.

  • Processing exchanges for a different size are subject to very limited availability.

  • Refunds will be processed after item inspection.

  • Items listed 'Final Sale' are ineligible for return or exchange.
Repairs
  • Defective or failed construction will be repaired for free.

  • We will also fix any damages for a reasonable fee, depending on the extent of the damage.

Notes

Please note that we are a very small operation and outdoor adventurers like yourself. We will do our best to meet the above standards in a timely manner.

While Polartec® Alpha® is a highly specialized piece, please understand that the that durability and longevity of ultralight fabric requires attention and care, and is not built to withstand prolonged heavy use.

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